Nightmare’s Gate Haunted House
3844 Longview Dr
DouglasvilleGA 30135
Frequently Asked Questions
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Nightmare’s Gate Haunted House |3844 Longview DrDouglasvilleGA30135 | (404) 275-2757

What to Expect When You Visit Nightmare’s Gate Haunted House

Is there an age limit?

 

Nightmare’s Gate Haunted House is oriented for adults; it is not a kid-style haunted house! We have no age restrictions so long as the child wants to go through on their own with no one forcing them through. All kids are different. If you think your child will be okay with the scares, bring them down! But please use appropriate judgment.

Remember, from the time you walk through the door, you live in a horror movie for the next 30 to 45 minutes. There are exits all along the route if you get too scared. For those adults that want to experience the show with their friends but do not want to have any direct interaction with the monsters, we do offer blinking pacifiers for sale at our ticket booth. The monsters cannot see you if the pacifier is in your mouth and blinking. If, however, you scream and it pops out, then it is "on."

For children under 12, we offer a blinking skull wand. If the child is doing okay with the experience, they don't pull the trigger. If the experience gets to be too much, then the child pulls the trigger, and the skull begins to blink. At that point, every monster within sight is now afraid of the child with the wand. As you can imagine, this affects the experience of the entire group. The child gets to be the hero, but the intensity of their experience changes.

THERE ARE NO REFUNDS ONCE THE TICKETS ARE PURCHASED!

Are there things I should know before purchasing a ticket?

 

Our shows are not recommended for people with back or heart problems, pregnant women, those prone to seizures, anyone with an affliction exacerbated by anxiety or fear, or those with mobility problems.

Further, there are enclosed spaces, and minimal climbing will be necessary during part of the tour.

You should also know that strobe lights and fog machines are used in the haunted house, which is also quite dark. There are loud noises, too. It’s supposed to scare you—it’s a haunted house!

Finally, management has the right to refuse entrance or eject from the show anyone who:

  • Touches the actors
  • Is under the influence of drugs or alcohol
  • Is unruly or violent
 

No refunds or exchanges will be given to those who do not comply with the rules and regulations of Nightmare’s Gate Haunted House.

Will I be touched inside Nightmare’s Gate Haunted House?

 

No. Do not touch the monsters, and they will not touch you. No one is going to grab you. Any contact would be accidental and non-confrontational. Anyone threatening or touching our actors will be escorted out by Douglas County's finest.

Does Nightmare’s Gate Haunted House take credit cards?

 

We honor Visa, MasterCard, American Express, and Discover for online and on-site sales. We also have an ATM on site.

Is there a charge for parking?

 

No, there is not. Please follow the direction of our parking lot security. And please lock your valuables in your vehicle.

What if I lose something in the haunt?

 

Every haunted house in America has a collection of lost cell phones, glasses, and other items. We will do our best to locate your lost items when the lights come on at the end of the night.

Can my group get a special ticket price?

 

Absolutely! Contact Corwyn at (404) 275-2757 for details. (Your group must contain 15+ people to qualify.)

Is there a dress code?

 

The experience is somewhat physically challenging. There is uneven footing, lots of twists and turns, and intense darkness. Don’t wear high heels, skimpy sandals, gigantic platform shoes, or clothes that keep you from moving freely. It’s a crowded environment, and people are scared and get a little sweaty. So it’s a lot better if you don’t wear your white cashmere sweater or your brand-new white jeans. Your shoes may get stepped on, and your clothes might get mussed. Please wear appropriate clothing and shoes!

Will I be able to leave if it is too scary?

 

Yes, but there are no refunds!

Rules & Regulations

The following rules and regulations aim to provide everyone with a safe, fun, and frightening experience.

  • No open flames or smoking in the haunted house.
  • No sharp objects, weapons, or firearms on the premises.
  • Do not touch, harass, or endanger Nightmare's Gate performers.
  • Do not take, deface, or destroy Nightmare's Gate property.
  • Do not run in the haunted house and do not push or shove other patrons.
  • Do not bring bottles, cans, food, or beverages into the haunted house.
  • Do not bring illuminating objects into the haunted house, including flashlights, glow sticks, etc. Do not use cell phones, pagers, cameras, tape recorders, or other electronic devices in the haunted house.
 

Violating these rules and regulations will result in your immediate removal from the premises. For your protection and the protection of Nightmare's Gate employees, plainclothes security personnel is on the premises and in the haunted house.

ASSUMPTION OF RISK

NIGHTMARE'S GATE is AN INTERACTIVE HAUNTED HOUSE intended to scare and surprise you. Therefore, in consideration of Nightmare's Gate allowing you to enter the haunted house, you represent and promise that you voluntarily and expressly agree to release, discharge, and hold them, their owners, employees, contractors, AND OTHER PATRONS harmless from any and all legal liability, property damage or medical liability, AND PERSONALLY ASSUME ALL RISKS FROM ANY OF THEIR ACTIONS INCLUDING, BUT NOT LIMITED TO, NEGLIGENT ACTS OR STRICT LIABILITY ACTS. SOME OF THESE RISKS ARE APPARENT: PREGNANT WOMEN, PERSONS WITH HEART OR OTHER DEBILITATING CONDITIONS, AND PERSONS WITH EMOTIONAL OR PHYSICAL TRAUMA SHOULD NOT ENTER THE HAUNTED HOUSE. OTHER RISKS MAY NOT BE APPARENT: YOU MAY BE INCIDENTALLY TOUCHED BY A PERFORMER OR BY A NIGHTMARE EFFECT. FINALLY, NIGHTMARE CONTAINS DARK HALLWAYS, CONFINED SPACES, MOVING PARTS, AND FRIGHTENING PERFORMERS. PHYSICAL INJURY FROM THEM OR FROM SUDDEN REACTIONS TO THEM MAY OCCUR. Strobe lights, fog machines, and other disorienting apparatuses are used in the haunted house.

PARENTS: NIGHTMARE'S GATE may not be appropriate for your child. Children under the age of twelve (12) will not be admitted without a parent or guardian. If you would like information regarding NIGHTMARE'S GATE content, please ask our venue producer for further details. NIGHTMARE'S GATE is not responsible for loss or damage to personal property. If you believe you have lost property in the haunted house, please leave your contact information with the box office. Lost personal property cannot be retrieved until closing.

For any other questions, call (404) 275-2757.

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